Privacy Policy

Last Updated: July 28,2025

1. Introduction Welcome to Sanders Handyman LLC, operating as HomeCarePro.co, thetracyhandyman, and kthe handyman ("we," "our," or "us"). We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website - HomeCarePro.co and use our services.

2. Information We Collect We may collect various types of information from and about users of our website and services, including: * Personal Identification Information: Name, email address, phone number, physical address, and payment information (e.g., credit card details if collected directly). * Service-Related Information: Details about the services you request, project specifics, property details, photos you provide related to projects. * Technical and Usage Data: IP address, browser type, operating system, referral sources, pages visited, time spent on pages, and other website usage data collected through cookies and similar technologies.

3. How We Collect Information We collect information directly from you when you: * Contact us through our website forms, email, or phone. * Request a quote or schedule a service. * Make a payment for services. * Interact with our social media pages.

We may also collect information automatically as you navigate through our website (e.g., via cookies).

4. How We Use Your Information We use the information we collect for various purposes, including to: * Provide, operate, and maintain our services. * Process your requests and manage your appointments. * Communicate with you regarding services, updates, or offers. * Process payments and issue invoices. * Improve our website, services, and customer experience. * Understand and analyze how you use our website. * Detect and prevent fraud or other illegal activities. * Comply with legal obligations.

5. Disclosure of Your Information We may share your information with: * Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processors, website hosting, scheduling software). * Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency). * Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information to third parties.

6. Data Security We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Data Protection Rights Depending on your location, you may have rights regarding your personal data, including the right to: * Access the personal data we hold about you. * Request correction of inaccurate personal data. * Request deletion of your personal data. * Object to or restrict the processing of your personal data.

To exercise these rights, please contact us using the details below.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us If you have any questions about this Privacy Policy, please contact us:

Sanders Handyman LLC